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Elizabeth Slater

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A recognized expert in the fields of direct marketing and sales in the wine marketplace. Slater has taught more wineries and winery associations how to create and improve the effectiveness of their direct marketing programs and to make the most of each customer's potential than anyone in the wine industry today. With the same humor and psychological insight she has used so effectively to understand the uniquely different challenges of wine businesses - large and small - Slater focused on co-creating WIN. Making it a direct marketing website that exemplifies everything she has discovered in more than 20 years in the wine industry and business-to-business marketing. Quick-witted and original, Slater is a sought after speaker on winery sales, marketing, customer service, advertising and management topics. Wineries listen because she has the experience and creativity in the wine trenches to support her words. After holding key marketing and sales management positions in national and international companies including the fast food, motorcycle, automotive, medical and computer industries, Slater turned her attention to wine in 1990 with the goal of starting her own wine marketing company. To learn the industry from the inside, she worked for two different wineries in four years. After developing and mastering the art of tasting room selling, she went on to handle all aspects of increasing their sales through direct marketing using the keen knowledge and insightfulness that she had used so successfully for other industries. As the owner of the wine industry-consulting firm, In Short Direct Marketing, Slater has created marketing programs and events for the Russian River Wine Road including Winter Wineland and Wine & Food Affair. Under her direction, Passport to the Dry Creek Valley became one of the most popular, sought after and acclaimed events in the industry. A born communicator, Slater teaches wine marketing courses at Santa Rosa Junior College and classes at Sonoma State, is the Vineyard & Winery Management marketing columnist, the program director of Tasting Room Profitability and a featured speaker at Wineries Unlimited. She lends her strategic planning expertise as a member of the Octagon Group in assisting different industries and businesses in rebuilding and improving their capabilities.

Design Your Customer Experience

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I have been doing a lot of research lately in the customer experience and found that more than ever the experience is what differentiates...

Getting the Most Out of Your Email

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I came across some great information on using email to its best advantage, a report that was sponsored by act-on. The overview of the...

Guerrilla Marketing

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Using guerrilla marketing, which is low cost, innovative and somewhat unconventional marketing techniques that are a great way to obtain maximum exposure for a...

Running a Family Business

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If you are in a family business – Come to DC February 17 & 18 for U.S. Beverage Industry Expo where I will be moderating...

Making the Best Wine Is Not Enough

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I have been reading a lot lately about sales of wine going down in 2016. What with the baby boomers buying less and the...

Mission Possible

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According to Business Dictionary a mission statement is: “A written declaration of an organization’s core purpose and focus that normally remains unchanged over time. Properly...

Expectations of a New Year

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Many times the start of a new year brings thoughts of change. Recreating what you have been doing to make it more exciting or...

Motivating Staff

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Whether you are a manager or would like to move up into management someday, one of the most important things you need to know...

It’s Conference Season

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The holidays are behind us and another year, with all it promise is ahead of us to shape and do with what we will....

Using Emotion to Promote Products

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Many times the ads that we see on television, in magazines or on websites or social media focus too much on the features of...

Let’s Start a Wine Club

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Over the years it seems that everyone is getting into the wine club business. A friend of mine just received a flyer from Southwest...

Up Your Customer Service

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Not only are the holidays full of warmth, family, celebration and good feelings, they are also stressful, frustrating and of course there is not...

Uptick in Customer Expectations

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I was catching up with my marketing reading this week and came across an article on Marketingprofs.com by Joe Gagnon, a senior vice president for...

What Are You Selling?

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It’s easy to think that in any type of retail business, salespeople are there to sell the product…but that is the last part of...

Email Fatigue – The Curse of the Modern Age

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I just downloaded from Direct Marketing News their 2015 Essential Guide to Email Marketing, which popped into my email box today. It has some...