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Elizabeth Slater

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A recognized expert in the fields of direct marketing and sales in the wine marketplace. Slater has taught more wineries and winery associations how to create and improve the effectiveness of their direct marketing programs and to make the most of each customer's potential than anyone in the wine industry today. With the same humor and psychological insight she has used so effectively to understand the uniquely different challenges of wine businesses - large and small - Slater focused on co-creating WIN. Making it a direct marketing website that exemplifies everything she has discovered in more than 20 years in the wine industry and business-to-business marketing. Quick-witted and original, Slater is a sought after speaker on winery sales, marketing, customer service, advertising and management topics. Wineries listen because she has the experience and creativity in the wine trenches to support her words. After holding key marketing and sales management positions in national and international companies including the fast food, motorcycle, automotive, medical and computer industries, Slater turned her attention to wine in 1990 with the goal of starting her own wine marketing company. To learn the industry from the inside, she worked for two different wineries in four years. After developing and mastering the art of tasting room selling, she went on to handle all aspects of increasing their sales through direct marketing using the keen knowledge and insightfulness that she had used so successfully for other industries. As the owner of the wine industry-consulting firm, In Short Direct Marketing, Slater has created marketing programs and events for the Russian River Wine Road including Winter Wineland and Wine & Food Affair. Under her direction, Passport to the Dry Creek Valley became one of the most popular, sought after and acclaimed events in the industry. A born communicator, Slater teaches wine marketing courses at Santa Rosa Junior College and classes at Sonoma State, is the Vineyard & Winery Management marketing columnist, the program director of Tasting Room Profitability and a featured speaker at Wineries Unlimited. She lends her strategic planning expertise as a member of the Octagon Group in assisting different industries and businesses in rebuilding and improving their capabilities.

Words of Wisdom

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On Monday March 4, 2019 I read a Facebook post from Tina Caputo. For many years Tina was the editor for Vineyard & Winery...

Lessons to Be Learned

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We visited the Department of Motor Vehicles last week. We had made an appointment as there are almost 500,000 people in the county in...

If You Have to Assume…Make Positive Assumptions

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“Sales are contingent upon the attitude of the salesperson - not the attitude of the prospect.” W. Clement Stone I am not sure that there...

Keeping in Front of Mind Awareness

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In today’s world, people are inundated with information, advertising and promotion about products. Without regular reminders of the benefits of your products or services,...

The Importance of Your Logo

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Is your logo aging well? A good logo is a visual representation of your company’s identity. It provides information for potential customers and makes...

The Most Important Elements of Sales

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In many wineries, sales training in sketchy at best. So, this week’s blog covers some the basics of sales training that are often overlooked.  If...

What Your Guests Want From You?

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The title of this blog, “What Your Guests Want From You,” is somewhat disingenuous. All businesses have many different types of customers, though in...

Customer Differentiation

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As human beings we understand that in many ways we are all very much alike. We have the same basic needs for air, water,...

Small Investment…BIG RETURN

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The Facts It is going to be an interesting year for the wine sales in the United States. Reports are saying that wine production is...

More Tips to Boost Email Engagement

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Last week’s blog contained ideas to bolster email engagement. This week’s blog offers more ideas that can help. Before we move forward with more...

Creating Emails Customers Want to Read

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Since the broad acceptance of email as the most efficient way to communicate, the medium has grown exponentially. According to an article written by...

Thanksgiving – a Plethora of Emails

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I received what seemed like a boatload of emails from wineries over the Thanksgiving and shopping extravaganza long weekend. Some wineries sent me up to five...

Working Through Guests’ Price Objections

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When a guest objects to the price of one of your products, don’t be discouraged. Many times an objection to the price is the...

Happy Thanksgiving

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This is a busy week, both personally and in business, so I will make today’s blog brief. As Black Friday is the biggest sales day...

Customer Engagement Reminders

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Black Friday and the December holidays are quick approaching, which means you are busy, busy, busy for a couple of months. As most people...