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Elizabeth Slater

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A recognized expert in the fields of direct marketing and sales in the wine marketplace. Slater has taught more wineries and winery associations how to create and improve the effectiveness of their direct marketing programs and to make the most of each customer's potential than anyone in the wine industry today. With the same humor and psychological insight she has used so effectively to understand the uniquely different challenges of wine businesses - large and small - Slater focused on co-creating WIN. Making it a direct marketing website that exemplifies everything she has discovered in more than 20 years in the wine industry and business-to-business marketing. Quick-witted and original, Slater is a sought after speaker on winery sales, marketing, customer service, advertising and management topics. Wineries listen because she has the experience and creativity in the wine trenches to support her words. After holding key marketing and sales management positions in national and international companies including the fast food, motorcycle, automotive, medical and computer industries, Slater turned her attention to wine in 1990 with the goal of starting her own wine marketing company. To learn the industry from the inside, she worked for two different wineries in four years. After developing and mastering the art of tasting room selling, she went on to handle all aspects of increasing their sales through direct marketing using the keen knowledge and insightfulness that she had used so successfully for other industries. As the owner of the wine industry-consulting firm, In Short Direct Marketing, Slater has created marketing programs and events for the Russian River Wine Road including Winter Wineland and Wine & Food Affair. Under her direction, Passport to the Dry Creek Valley became one of the most popular, sought after and acclaimed events in the industry. A born communicator, Slater teaches wine marketing courses at Santa Rosa Junior College and classes at Sonoma State, is the Vineyard & Winery Management marketing columnist, the program director of Tasting Room Profitability and a featured speaker at Wineries Unlimited. She lends her strategic planning expertise as a member of the Octagon Group in assisting different industries and businesses in rebuilding and improving their capabilities.

Is Your Story Being Told Accurately?

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I always find it interesting to hear the story of a business. Who started the business, how it was started and why, as well...

Know Your Customers

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There are lots of things that you have to remember as a business owner, manager or employee, though the most important thing you have...

It’s All About Connection

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Last week I attended the groundbreaking for Sonoma State’s new Wine Spectator Learning Center for the Wine Business Institute. At the groundbreaking, Bill Silver,...

D.T.C Should Mean More to You

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The acronym D.T.C. (direct to consumer) is ubiquitous these days. It’s hard to read anything about marketing or business without the words D.T.C. being...

What Are Your Employees Saying to Customers?

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I was in Target the other day looking for something or other and decided that I also needed some sparkling water. So I slogged...

Top Traits of Successful Entrepreneurs

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I came across an interesting article in Business Dictionary about three weeks ago that talked about the top four traits of successful entrepreneurs. As...

Putting Into Practice Influencing Tactics

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The past two blogs have been all about the tactics of Professor Robert Cialdini in his book The Psychology of Persuasion. The first two...

Following Cialdini’s Science of Persuasion

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Last week we talked about Robert Cialdini and the first two principles of influence, especially as they relate to sales. Last week we talked...

How Persuasive Are You?

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I have been reading Robert Cialdini’s six influence tactics again. The 6 principles remind me of how important the science of persuasion is. Cialdini is...

More on Making Your Emails Count

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Last week we talked about emails and how to make them more effective. We covered in more detail when to send emails. Today we...

Encouraging Recipients to Read Your Emails

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When we send an email from our business we often times assume that many more people read the email than the number that actually...

Forecasting & Millennial Behaviors

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This week I am tidying up some loose ends. After last week’s blog about Spring, I have decided that I will not be going...

Welcome Spring Inspiration

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After a hard winter in many parts of the country, I am sure that we are all ready for some spring weather. Spring is...

Pricing Your Products

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For a long time I have been fascinated by wine pricing. I have noticed when I speak to wineries that many times I am...

Differentiate Your Business with Customer Experience

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So how do you ensure that your customer interface is superior? By focusing on superior customer service. Not only do the people who interact...