Tag: Elizabeth Slater

As many of you know I am on the injured list at present. Unfortunately, I have two things going on at the same time....

I was sent an Interesting article from my favorite periodical, Harvard Business Review. The article, entitled, “A face to face request is 34 times more...

Last week was an interesting week for me. Tuesday, I went for a walk with a friend of mine in the local regional park....

The approach of summer and the good weather during this season bring more customers out of their houses and into your winery, store, restaurant...

As salespeople we tend to think that we are going to sell more through our expertise or having lots of information about the product...

When people come into your business do they already know that they are or are not going to buy from you?  The answer to...

There are lots of ways to encourage customers to buy. When considering various avenues to promote sales, there are a few things you need...

I was looking into buying patterns on the internet the other day for a couple of sales seminars that I am putting together and...

There is a lot going on in the month of May. Mother’s Day is coming up fast. Think of different ways to wish a happy Mother’s...

The quality of wine produced in the Eastern U.S. continues its upward trajectory, but wineries still struggle with consumer perception and their doubts about the quality.

Good salespeople are a company’s best asset, but a good salesperson needs to know more than sales tactics. The most important skill is customer service....

How often do your make your customers smile or laugh? Is it at least once during any interaction? Well almost any interaction, if someone...

After watching a segment on the television about a couple of companies that offer customer service that is above and beyond the norm, earlier...

I was speaking to a group of wineries and growers recently about sales and marketing of wine and grapes. In the course of the...

I was at the USBevX conference and trade show in Washington DC in February. It was a great conference with lots of valuable information...